CareView help
Support
For account access, data questions, integrations, security concerns, or service problems, contact CareView support.
Email support
nate.villa246@gmail.com
Include your organization, facility, the page you were using, and a short description. Never email passwords, API keys, OAuth tokens, resident medical records, or banking credentials.
nate.villa246@gmail.com
Include your organization, facility, the page you were using, and a short description. Never email passwords, API keys, OAuth tokens, resident medical records, or banking credentials.
QuickBooks connection help
- Only a QuickBooks company administrator can authorize a company file.
- CareView requests accounting-data access and never asks for or stores a QuickBooks password.
- To reconnect, a CareView Super Admin opens Platform → Secure integrations → Connect QuickBooks.
- To revoke access, a CareView Super Admin selects the facility and chooses Disconnect QBO. QuickBooks administrators can also disconnect CareView from QuickBooks.
Account and data requests
Contact your organization's CareView administrator for role changes, facility access, correction requests, or exports. Privacy and deletion requests may also be sent to the support email above.
Service status
If CareView is unavailable, report the time and error message. CareView relies on managed Google Cloud, Intuit, OpenAI, and Resend services; provider incidents may temporarily affect specific features.